Unable to Push McAfee Agent Installation Remotely

[prasunthapa]

We are facing issue while deploying McAfee agent remotely. All required ports are open but still unable to push agent.

EPO server task logs shows below message

Error copying file C:\Windows\TEMP\mfe764616765.tmp\FramePkg.exe to \\10.10.XX.XX\ADMIN$\FramePke.exe, system error: The specified network name is no longer available.

[YashT]

Hello @prasunthapa ,

This will help you:

Push Agent Installation Program to 'computer name' Fail! (when deploying the McAfee Agent)
Technical Articles ID: KB56386

[prasunthapa]

Hello Yash,

All required are enabled but still it's unable to copy framepkg.exe to windows folder.

Client : Windows 10 Pro

EPO 5.10

Agent: 5.6

[YashT]

Hello @prasunthapa ,

Do you have any agent handler or distributed repository in network, or its just the EPO ?

[prasunthapa]

Its just EPO.

[YashT]

Hello @prasunthapa ,

Please refer to https://community.mcafee.com/t5/ePolicy-Orchestrator/Problem-deploying-epo-agent-to-new-system/td-p/...

[prasunthapa]

Hi Yash,

Have checked the firewalls, pings, telneting to the port 445, The IP and DNS name are the same but the error is still occuring. ADMIN$ can be accessed from admin login as well.

[YashT]

Hello @prasunthapa ,

The default communication port is 443 if its changed in your environment and the telnet is working from epo to client and client to epo then next action would be to check the credentials used to deploy the package try using network admin credentials and verify.

Also check the error message where it is trying to download from epo is that link accisble for frampackge.exe

[AdithyanT]

Hi @prasunthapa,

If the issue is not at network level, we should look at it in the host level. Can you confirm no AV products are installed? if you have a standalone version of ENS installed, can you try the deployment with Access protection disabled?

[prasunthapa]

Hi @AdithyanT 

Its on fresh system where only Windows Defender is being used as AV by default.