cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 2

Unable to Download Latest Patch in EPO Server

Hi,

We tried to download latest VSE patch from EPO and got this failed error;

10/20/16 1:43:35 PM     Downloading file C:\PROGRA~2\McAfee\EPOLIC~1\DB\SoftwareManager\1074\8.8\VIRUSCAN8800_10833.zip.

10/20/16 1:43:35 PM     Failed to download file C:\PROGRA~2\McAfee\EPOLIC~1\DB\SoftwareManager\1074\8.8\VIRUSCAN8800_10833.zip.

Please help to verify is the cause by firewall rules? However we already allow EPO server access to

Default portProtocolTraffic direction
21TCPOutbound from the ePO server to ftp://ftp.nai.com
80TCPOutbound from the ePO server to http://update.nai.com
443TCFOutbound from the ePO server to s-download.mcafee.com and epo.mcafee.com
NOTE: These URLs are not accessible in browsers.

How can we solve it? Thanks.

1 Reply
catdaddy
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: Unable to Download Latest Patch in EPO Server

​,

                     Moved from  Community Support to ePolicy Orchestrator (ePO)> Discussions

                     For better assistance...

Cliff
McAfee Volunteer
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community