Troubleshooting the Updating of Security Products on Managed Endpoints

[Nick_B]

Hi Caryn,

I've created a forum post in the HIPS forum so fingers crossed! No replies as yet but it's early days.

I'll let you know what the resolution was.

[Nick_B]

Hi Caryn,

Just wanted to update you on that issue with the Win 7 laptop which refused to upgrade to HIPS 8 P12.

I removed the existing version using a standard remove tag (very quick) and applied the tag to deploy HIPS 8 P12 and it too was fairly quick at this.

No need to interrogate the logs any further I guess!

Thanks for all your help, most beneficial.

Nick