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Threat Event Log entries disappear after Migrating to BackUp ePO & deletion of system from Main ePO

Hello,

We are having two ePO's running in two different server on 2 different network. Lets say the main ePO we call as ICC, where all the EndPoints are managed. And the Second ePO is BackUp ePO server we can call as BICC.

Below are the steps we performed for migration

  • EndPoints were moved from ICC ePO to BICC ePO
  • Deleted these  endpoints in the System Tree of ICC ePO (Logs were available), as at this period they are now managed by BICC ePO.
  • After 48-hour, same EndPoints were switched back  to ICC ePO. 
  • Deleted these endpoints in the System Tree of BICC ePO, as they are now managed by ICC ePO.
  • We checked the Threat Event Log of BICC ePO only after the 48-hour test.
  • There were no logs for those Endpoints.

Is this normal scenario?

3 Replies
aguevara
McAfee Employee
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Message 2 of 4

Re: Threat Event Log entries disappear after Migrating to BackUp ePO & deletion of system from M

Could you please create a Service request and we will take a look at this data

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

 

 

Re: Threat Event Log entries disappear after Migrating to BackUp ePO & deletion of system from M

Thanks @aguevara,  i will open a SR.

cdinet
McAfee Employee
McAfee Employee
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Message 4 of 4

Re: Threat Event Log entries disappear after Migrating to BackUp ePO & deletion of system from M

That would also depend on whether any events were sent or not during the 48 hour period and whether any events were purged for the same time frame.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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