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Former Member
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Message 1 of 3

There are computers with installed and updated antivirus which are not visible in the console.

Hello everyone, I have a problem with the management console EPO mcafee I find that a group of computers that are managed from the Epo console appears to me only the agent as installed but not the VirusScan 8.8, now you'll see on the client computer It shows that the agent and VirusScan is installed. for more I give updates antivirus force is maintained with the same. also I get these messages in the logs of windows when I update the agent and VirusScan.

agradecere your help.

IMG_20160926_151840.jpgIMG_20160926_124259.jpgIMG_20160926_145744.jpg

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mcoffee
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Re: There are computers with installed and updated antivirus which are not visible in the console.

If you right click on the VSE shield and do an update now, does it try to pull the update package and reference your EPO server?

If not, a quick one to try which almost works as often as 'have you turned it off and on again' is to uninstall the agent and redploy it, either from EPO directly or create the FramePkg.exe from the System Tree.

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noobmode
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Re: There are computers with installed and updated antivirus which are not visible in the console.

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