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giangi
Level 9
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Message 1 of 4

TIE 3.0.1 Wrong "Composite Reputation"

Hi everybody,

yesterday I have upgraded my TIE server from v3.0.0 to v3.0.1 and found a very strange mismatch between Composite Reputation shown on summary page and on item details!

On summary it's shown the wrong  (I guess) value Unknown (Latest Local)

2020-09-10_14-43-15_Window.png

while in details it's shown the correct  (I guess) value Known Trusted (GTI)

2020-09-10_14-43-50_Window.png

A Refresh GTI Reputation doesn't solve the discrepancy.

I have found 2 or 3 of these discrepancies, how to check/correct/resolve the problem?

The solution proposed in https://community.mcafee.com/t5/ePolicy-Orchestrator-ePO/tie-reputations/m-p/650118/highlight/true#M... could help me too?

Thanks and best regards
Gian Maria

3 Replies
tlm387
McAfee Employee
McAfee Employee
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Message 2 of 4

Re: TIE 3.0.1 Wrong "Composite Reputation"

I would like to start by ruling out a browser caching type issue. Can you clear your browser cache or see if viewing the page with a different browser (chrome vs firefox) results in this same mismatch? 

Additionally, please add and show the entire MD5 column to TIE reps page so we can make sure the drill down page is for the same file selected from the summary page. 

giangi
Level 9
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Message 3 of 4

Re: TIE 3.0.1 Wrong "Composite Reputation"

Yes, same result on Firefox too...

Here you are the additional column, to me the MD5 hash looks the same...

2020-09-14_11-15-40_ePolicy Orchestrator 5.10.0.png

 

giangi
Level 9
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Message 4 of 4

Re: TIE 3.0.1 Wrong "Composite Reputation"

Today both entries detail show the "correct" string Unknown (Latest Local)
BTW: GTI Reputation is still Known Trusted for both! Refreshed 20h ago

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