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rbenson09
Level 10
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Message 1 of 6

Super Agent errors

I am looking at the status monitor on one of my super agents and there are multiple "super agent repository disabled through policy" events. what would cause this?

5 Replies
aguevara
McAfee Employee
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Message 2 of 6

Re: Super Agent errors

Wich versions of ePO, Mcafee Agent and its extension are you currently using? 

Do you use Policy assigment rules for Mcafee agent? 

rbenson09
Level 10
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Message 3 of 6

Re: Super Agent errors

epo 5.3

i just upgraded from 5.6.2 to 5.7.3 

extension 5.6.2.110

no policy assignment rule

aguevara
McAfee Employee
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Message 4 of 6

Re: Super Agent errors

On your ePO, does the audit log records any information regarding the change of the super agent policy done by the "system" user? 

rbenson09
Level 10
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Message 5 of 6

Re: Super Agent errors

no audit logs indicating any changes there

aguevara
McAfee Employee
McAfee Employee
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Message 6 of 6

Re: Super Agent errors

we had some defects causing some problems on ePO 5.1 and 5.3 where repositories where enabled automatically, hence my questions, even thought you dont see all the symptoms the message on the agent monitor suggest something is changing the policy

Do you have any plans to upgrade your ePO any time soon to a supported version?

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