Hey, I find that these are among the best forums. No McAfee staff is present, but there are very knowledgeable and helpful experts who donate their time to help us. Of course they won't answer every question, as they cannot know everything and don't have 120 hours in a day, but I find this forum very helpful, and I thank them for that. I myself try to help, but have less experience with the product, so my contribution is marginal.