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kovarczi
Level 8
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Message 1 of 2

Server Task do not run automatically after DB connection error

Hi guys,

 

we have an issue with McAfee ePO Server Task.

Unfortunately because of a DB Server issue (solution in progress) one time in a week ePO lost the DB connection for 5 minutes.

After the connection error "everything works fine in ePO" except one thing: server task do not run automatically till i restart the ePO services.

I think it is weird, because during connection error maybe one server task has to wait to process.

Is it by design or sql/ePO issue? Any idea to avoid this?

 

ePO: 5.10 U4 (Windows Server 2012 R2)

SQL: MSSQL 2016 SP1 Always ON

 

Regards,

w

 

1 Reply
cdinet
McAfee Employee
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Message 2 of 2

Re: Server Task do not run automatically after DB connection error

Please get an output of the following queries

select count (*) from epocomputerpropsstaging

Select * from OrionTaskQueueMT where taskdescription like '%DB Clean-up%' or taskdescription like '%task queue%'

For the second one, a screenshot won't work, as I would need to see the full description column.

None of those will contain any sensitive info that you need to worry about.

 

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