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hiepnv
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SSL certificate problem when install Mcafee Agent

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I have problem installing mcafee Agent through SmartInstall. when i check the log it says SSL certificate problem: unable to get local issuer certificate if anyone has encountered this issue.

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aguevara
McAfee Employee
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Re: SSL certificate problem when install Mcafee Agent

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Please remove that screenshot as it contains sensitive information from your organization.

That error points to a SSL inspection between the end node and the ePO / agent handler, please ensure that there are no devices injecting their own certificate during the SSL communication.

Normally a Wireshark will help you identify which device is causing this 

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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1 Reply
aguevara
McAfee Employee
McAfee Employee
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Message 2 of 2

Re: SSL certificate problem when install Mcafee Agent

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Please remove that screenshot as it contains sensitive information from your organization.

That error points to a SSL inspection between the end node and the ePO / agent handler, please ensure that there are no devices injecting their own certificate during the SSL communication.

Normally a Wireshark will help you identify which device is causing this 

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

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