SQL SP issue with ePO 4.6.2

[Former Member]

We are trying to do a fresh install of ePO 4.6.2 on Windows Server 2003 R2 SP2 and when we try to connect to a remote SQL 2008 SP1 DB it says it doesn't have the correct SP. Does anyone have any ideas or would it be best to go through support?

Kent M

[JoeBidgood]

Hi...

Which SP does it say is missing?

Thanks -

Joe

[Former Member]

It says we do not have SP1 installed for SQL 2008, but SP1 is listed as being installed on the server.

Kent M

[JoeBidgood]

Ah! Sorry, by SP I thought you meant Stored Procedure

Can you run SELECT @@VERSION      against the SQL server and post the results here?

Thanks -

Joe

[Former Member]

Here is the output from SELECT @@VERSION on the SQL server.

Microsoft SQL Server 2008 (RTM) - 10.0.1600.22 (IntelX86)   Jul  9 2008 14:43:34   Copyright (c) 1988-2008Microsoft Corporation  Developer Edition on Windows NT 5.2 <X86>(Build 3790: Service Pack 2)

Thanks for your help,

Kent M

[JoeBidgood]

Okay, there's the problem - this machine is running the RTM release of SQL 2008, and the ePO installer is (correctly) identifying this and exiting. You'll need to apply the relevant service pack, or use a different SQL server.

HTH -

Joe

[Former Member]

Excellent! That appears to have worked so I'll continue you on from here, hopefully without any further issues lol. Thanks for your help.

Kent M

[JoeBidgood]

No problem

Regards -

Joe