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Former Member
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Message 1 of 10

SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

Run now task McAfee Agent > Product Deployment received.
1/30/17 11:12:05 AMRun now task started.
1/30/17 11:12:09 AMRun now task McAfee Agent > Product Deployment failed.
Details: Product "SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

would u please help me what is the problem? I can not install solidcore and the run client task is faild

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tao
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Message 2 of 10

Re: SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

Not much experience with Solid Core - perhaps, check supported OS versions with your solid core version McAfee Corporate KB - REDIRECTED - Supported platforms, environments, and operating systems for Appl...  or maybe check out the Solidcore_Installer.log and solidcore_setup.log files under %SYSTEMROOT%. (if they are created).

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Message 3 of 10

Re: SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

my OS is compatible with my solidcore version,

I deleted packages and add it again and it fixed , but in some of my systems it is not fixed and install task failed, where is the solidcore logs in  epo ?

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Message 4 of 10

Re: SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

Is the product checked into the master repository?

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Message 5 of 10

Re: SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

yes it is, and the version is 6.1.3.353

Troja
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Message 6 of 10

Re: SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

Hello,

which other McAfee Products are already installed on the System? You may check this if Solidcore Version 6.1.3.353 is compatible with the other products.

Also, if you are using the latest Agent versions the SysCore might not be compatible with this Version of solidcore.

Is this your first machine where you see this Problem or is this a Problem on any endpoint?

Cheers

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Message 7 of 10

Re: SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

Hello

The other of  my products are epolicy 5.3,Agent 5.0 and virus scan enterprise 8.8. some of my endpoint systems are window 8 and some of are windows 10, it work correctly on windows 8 but in some of windows 10 it works correctly despite of compatibility and in the others it become failed.

Cheers

tao
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Message 8 of 10

Re: SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

MACC 7.0.x or higher is recommended for either Windows 10 (Desktop and IOT Enterprise) or Windows 10 Anniversary (Desktop and IOT Enterprise) ... MACC 6.1.3 MAY work - yet not recommended nor supported; potentially creating spotty install results and/or MACC issues/errors on Win10 devices. 

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Message 9 of 10

Re: SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

thanks

tao
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Message 10 of 10

Re: SOLIDCOR5000_WIN" installation failed, reason "No qualifying product for the update

If this has been helpful or answered mark it ... This will help others when searching the forum.

If this information was helpful or has answered your question, please select Accept as Solution. This will assist other memebers
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