cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MNE_DUDE
Level 9
Report Inappropriate Content
Message 11 of 14

Re: Forcing Agents to update host names

Yes, I am sorry for typo. I change it!

aguevara
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 12 of 14

Re: Forcing Agents to update host names

ok, i think we might be facing something odd here, i wont reply to your other post until we sort this issue

Which ePO version is this?

Are those machines communicating behind a VPN or NAT network? 

NB, if you have the latest version of MA it means you have a licence to download the product, i recall you mentioned that you are not entitled to open Service request but it looks like you are

MNE_DUDE
Level 9
Report Inappropriate Content
Message 13 of 14

Re: Forcing Agents to update host names

Hi @aguevara ,

ePO Build: ePolicy Orchestrator 5.10.0 (Build 2428)
Update Installed: Update 10 (2.0.0.1064)

I this case, there is no NAT or VPN, just one hop (router gateway)...

I am in small campus which is part of worldwide Company's network... Probably it is very hard in my case to find who is in charge for McAfee accounting...

I have updated products from software catalog, but I am not sure is there already enough information in ePO needed to submit the ticket...?

 

v/r

aguevara
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 14 of 14

Re: Forcing Agents to update host names

yes absolutely 🙂 please do 

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community