Problems Installing Agent Handler 4.5

[robrod]

Ok, what about name resolution? Can you resolve the hostname or FQDN of the ePO server and SQL server from the AH?

Also, is there any host-based firewall prohibiting access to/from port 8443?

- Rob

[mknutson]

Ping by name from both servers.

From AH server telneted to ePO server on ports 1433, 8443, 8005 all successful.

[robrod]

Ok, so it looks like all of your DNS and Port configurations are in place; you're also using the correct AH installation file(s). So....

I noticed error -2147287038 in the log. That error, according to research, indicates a registry corruption. Digging futher (and ignoring all "Maplestory" results), I see that MSXML has been known to be the culprit.

The recommended action is to go to Add/Remove programs and either choose the Repair option (after selecting remove), or to remove, reboot, re-install MSXML 6.

Let me know if this helps.

- Rob

[mknutson]

Ii did both repair and uninstall/reinstall got the same error.  I also ran a new error log which is attached