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markgarza
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Message 1 of 4

Not seeing any installs available in Software Manager, but they are present in the Master Repository

In my Software Manager (ePO 5.9.1) under Endpoint Security 10.6, I don't see any of the installs that we have in the current/evaluation/previous branch anymore, just a standalone install and a bundle for (assumingly) the December update to 10.6.1 (platform version 10.6.1.1815). The rest is just documentation and release notes. Pressing the refresh button doesn't make anything show up either.

It's not a show stopper since I can still see and manage things in the Master Repository but I'm wondering why this is happening as I've been able to see these install packages before and update, download or check them into a different branch via the Software Manager.

Software ManagerSoftware ManagerMaster RepositoryMaster Repository

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cdinet
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Message 2 of 4

Re: Not seeing any installs available in Software Manager, but they are present in the Master Reposi

That is all I see in mine too.  If you click on the bundle name under component, you will see all the individual installers there.  It is up to each point product team to decide what shows in software manager or not, so if you feel it should show something else, you can always open ticket with the ENS team.  All the other versions are also showing the same type thing, so they may have changed the way they are posting in software manager vs the download page.  What shows in software manager sometimes doesn't contain all that is available on the download pages.

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markgarza
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Message 3 of 4

Re: Not seeing any installs available in Software Manager, but they are present in the Master Reposi

Thanks for the quick response, that is interesting. I guess they did change something because I remember being presented with similar options such as those that I see present in Drive Encryption in Software Manager where I can update/check in/etc:

Drive EncryptionDrive Encryption

I do like this layout more because the update option gives me an option to move that install in the current branch to the previous branch automatically which was nice.

I'm curious to see if others corroborate that this used to be a thing and now no longer is for ENS in Software Manager.

LKS
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Re: Not seeing any installs available in Software Manager, but they are present in the Master Reposi

Hi markgarza,

Not sure what is the reason behind that. You can raise a case with ENS team to known the exact reason.

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