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aj2
Level 7
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Message 1 of 3

Not able to Install VSE extension, using Mcafee EPO 5.10

Only having issues to install VSE extension. Able to check-in other extension without any issues.Extension EPO.PNGExtension DB entry.png

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Former Member
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Re: Not able to Install VSE extension, using Mcafee EPO 5.10

Hello @aj2 

Thanks for your post.

Could you please try checking the Orion.log and see whether you are seeing anything related to this or not?

Ideally this should get checked-in successfully but if it is getting failed in that case you should be looking in Orion.log.

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cdinet
McAfee Employee
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Message 3 of 3

Re: Not able to Install VSE extension, using Mcafee EPO 5.10

You might need to open a ticket with McAfee.  Extension install failures can result in partially installed extensions and prevent the application server service from running properly.  Orion log would show failures for the extension install.  Do you also see an extension install log?  That would be in the server\logs folder in epo install directory.  What errors are in there for the install?

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