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No public agent handler

Dear mcafee,


This question has occured couple of times but I havent had the time to test this yet. 

If a customer has no "public" agent handler - could this affect the AmCore / Defintion update on external nodes (working from home) somehow? 

I have seen this behaviour for some customer NOT recieving updates because of "corrupt agent" localy but havnt tested this furhur., 



3 Replies
McAfee Employee
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Message 2 of 4

Re: No public agent handler

If client machines have internet access then they can download updates from McAfee Http site ( By default, McAfee http site would be set as 'fall back repository' in MA Repository policy.

Re: No public agent handler

Hi, how about if the AH is in a locked down enviroment (without internet) with no possibility for nodes to reach ePo ((since their only option (workstations/servers) is to go through  through AH))?
What would happen in that scenario? Does the AH also handle definitionsupdates or is it more for strict communication only?

McAfee Employee
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Message 4 of 4

Re: No public agent handler

An agent handler is basically a virtual extension of the epo server.  It has a repository (is considered master repository), it handles all the communication of the agent that epo handles, such as policies, tasks, processing properties, events, etc.  So yes, if your systems in that isolated environment can talk to that AH, it can handle anything the epo server can.

One thing you will need to do is make sure all required ports are open for the AH to be able to do all that.  It will need ports open from ah to sql server as well as epo server - see KB66797.  Basically to epo, it needs 8443, 8444, 443 and 80 open.  You can probably get by without 80.  It may also need 8081 open from epo to AH.

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