cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 5

New ePO Server Not Showing Agents with imported master key

I just set up a new ePO server on Windows Server 2016. I imported the Security Key from the old ePO server to the new ePO server. Under the "Agent-server secure communication keys, it is not showing any of the agents. What am I missing?
4 Replies
Hem
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 5

Re: New ePO Server Not Showing Agents with imported master key

Hi @Former Member,

 

Are machines communicating to ePO server?

cdinet
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 5

Re: New ePO Server Not Showing Agents with imported master key

Did you initiate a transfer systems for those agents from old to new epo server?  See KB79283 for how to transfer systems.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Former Member
Not applicable
Report Inappropriate Content
Message 4 of 5

Re: New ePO Server Not Showing Agents with imported master key

I Faced same issue before some days. So I visited mcafee community and finally found the solution. Simply visit this link and your problem will be resolved.

Hem
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 5 of 5

Re: New ePO Server Not Showing Agents with imported master key

Glad that the issue is resolved.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community