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New Agent Handler is disabled

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Hello,

I have installed a new Agent Handler on a dedicated server, however when I add it to the list of handlers, it is showing as disabled in brackets. Am I missing a step or does that indicate an issue with the agent handler?

Many thanks in advance.

ePO version 5.9.1

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Message 5 of 5

Re: New Agent Handler is disabled

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McAfee Employee
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Message 2 of 5

Re: New Agent Handler is disabled

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What version of ePO you are running? Are you able to manually Enable it from Agent handler page?

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Re: New Agent Handler is disabled

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Apologies, forgot to mention it on the post. I have the ePO 5.9.1 and I do not see any options to enable it. The agent handler is listed, but it has the disabled status in brackets.

McAfee Employee
McAfee Employee
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Message 4 of 5

Re: New Agent Handler is disabled

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Hi,

We can enable/disable AH from Agent Handler page.

 

 

AH.PNG

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Re: New Agent Handler is disabled

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