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Need url where we check virus details

Hi , Could someone tell me the URL where i get the details of virus. thanks shashi
10 Replies
AdithyanT
McAfee Employee
McAfee Employee
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Message 2 of 11

Re: Need url where we check virus details

Hi @User68307335 

Thank you for your post. Please use the below link to searching for any specific detection you get in your environment based on their name.

McAfee Threat Centerhttps://www.mcafee.com/enterprise/en-us/threat-center.html

*Please note that not all malware look-ups can be fruitful here. Sometimes, we would require the sample or the hash (if we already have the sample) to investigate if we have detection for them or not and provide you more details.

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Adithyan T

Re: Need url where we check virus details

Hi ,

went through that URL but it not providing information for below Virus details which is detected by McAfee EPO

Hash Value = a8c0d23a0dcad0960895dad316775987

File Path  = d:\system\lib64\libandroid_runtime.so

Threat Name = GenericRXIO-AU!A8C0D23A0DCA

Thanks

shashi

AdithyanT
McAfee Employee
McAfee Employee
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Message 4 of 11

Re: Need url where we check virus details

Hi @User68307335 

Thank you for your quick response. May I know which product is giving you this detection? I am afraid I can not get any details about this hash(md5) from our database. It is neither available in VirusTotal as well.

I would request you to create a support ticket with us and submit the sample referencing the same ticket for us to investigate further.

*Note: Please use .zip format for uploading the file after the referring to the above KBA for 'Submission requirements'.

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Adithyan T

Re: Need url where we check virus details

McAfee EPO 5.0

AdithyanT
McAfee Employee
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Message 6 of 11

Re: Need url where we check virus details

Hi @User68307335 

Thank you for your response. ePO is merely the reporting and managing console. It does not have the capability to detect a malware per se. I would recommend looking into which product detected this malware. It could be McAfee Virus Scan Enterprise, McAfee Endpoint Security or similar products).

Can you please provide more details regarding this?

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Adithyan T

Re: Need url where we check virus details

Since threat is already handled by EPO 5.0. i only need information about this threat for knowledge purpose like when this virus was created ,  what will be impact in case it will not handle , what is source of propagation in network etc. 

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AdithyanT
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Message 8 of 11

Re: Need url where we check virus details

ePO 5.0....! Not sure if I really can recall how it looked like! This image shows the product as VIRUSSCAN. hence assuming it is Virus scan Enterprise, I would recommend creating a ticket with us by submitting a sample to know more information about this threat! Hope this helps!

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Adithyan T

Re: Need url where we check virus details

So we don't have any URL where i can check about virus details . since threat is already handle and risk is mitigated i am only interested in to know more details about this virus only.

i don't want to open case 

 

thanks

shashi

 

AdithyanT
McAfee Employee
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Message 10 of 11

Re: Need url where we check virus details

Hi @User68307335 (Sashi),

I am afraid, for this specific detection we would need the sample submitted to give you more details on the detection and Service request would be the only way to do so. Sorry that I could not be of more help here.

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Thanks and regards,
Adithyan T
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