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falba
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Need assistance updating Endpoint

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I'm a new administrator for the ePo, but I don't have too much knowledge on the admin side of things and I need to update the Endpoint products and the McAfee Agent. I see where the updates are, but I don't know which should I choose. Please help! Thank you!
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vivs
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Re: Need assistance updating Endpoint

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Hello @falba 

Thanks for your response.

Yes,Once you will click on the update it will get updated and added to your master repository.

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vivs
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Re: Need assistance updating Endpoint

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Hello @falba 

Thanks for your post.

I would suggest you to please follow the below steps:

For McAfee Agent:

Please select one machine and then create a deployment task and select the version you want to upgrade.

For Endpoint Security:

Same process but you need to select first platform and then Threat Prevention.

For creating a deployment task on a single system:

Select a Machine in System Tree-Actions-Modify/edit task on a single system-New Client Task assignment-McAfee Agent-Product Deployment-Create a new task and then select the package and save it and scheduled type would be run immediately or as per your choice.

Once the task is saved please send a wake up agent call.

After sometime the task will trigger to the client machine and agent will get upgraded.

You can also select a machine in system tree -Actions-Deploy Agent and select the version provide the credentials and send it.

Please make sure that task for McAfee Agent and Endpoint Security should be separate.

You need to check Master Repository to see whether the latest version is w in or not if not you can do so from Software Catalog.

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falba
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Re: Need assistance updating Endpoint

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Hello @vivs, thank you for your quick response. What I'm trying to accomplish is to update the software catalog inside ePo. Sorry I didn't explain that correctly. I need to get the new updates into ePo, so that I can select the new updates and deploy them, but I'm a little confused because there are a bunch of different updates, but I'm not sure what to select.

vivs
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Message 4 of 6

Re: Need assistance updating Endpoint

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Hello @falba 

Thanks for your response.

There is a Server Task available Download Software Product List and you can run it to update the software catalog.

Also you can use the below KB article:

https://kc.mcafee.com/corporate/index?page=content&id=KB79523

See the Solution Section.

For updating anything from Software Catalog to Master Repository please check the respective KB articles for the point product and check what is available in your Master Repository and what needs to be updated from Software Catalog.

If you face any issue from software catalog or any confusion in that case you can try downloading the product from McAfee Product download site using your Grant number and associated email address with that Grant number :

https://www.mcafee.com/enterprise/en-in/downloads/my-products.html

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falba
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Message 5 of 6

Re: Need assistance updating Endpoint

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Hi @vivs See the screenshot attached. Sorry for all the questions, but it is not easy to find documentation here with thousands of articles. In the Software Catalog, there are updates available. What happens if I click on update? Will that add the new update to the master repository? That's mainly my question.

vivs
McAfee Employee
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Message 6 of 6

Re: Need assistance updating Endpoint

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Hello @falba 

Thanks for your response.

Yes,Once you will click on the update it will get updated and added to your master repository.

Was my reply helpful?


If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

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