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Multiple issues with MA 5.2.333 & VSE8.8P7 & Windows 10

1. Extreme slow installation of VSE8.8 Patch 7 (also Counts for Patch 6) especially in combination with windows 10.

For new installations it takes between 23 up to 30 minutes to install Patch 7 (For Patch 6 allready took between 15 - 25 minutes), this was timed on computers where nothing else was running atm of the deployment (imagine how much longer it could take elseway)

(the duration info comes from the "C:\windows\temp\mcafeelogs\vse8.8.0.core_install_<timestamp>.log" logfiles.)

2.Sometimes when the user restarts the computer during the LOOOOONG installation process the AV gets totaly corrupted (AV & computer), without any option to remove the AV (VSE8.8 disappears from the Add-Remove program listing but some of the services & processes are running like mcshield for instance)

(We already had about a dozen newly deployed Windows 10 clients victims ) in a few cases it could be fixed by running setupVSE.exe (the one with the embedded Patch 7 'VSE880LMLRP7') which is also a LOT faster? in others we had to remove everything manually by disabling all mcafee services & processes deleting all the folders and a few hundred regkeys and start all over again.

3. According the information from SB10151 ( there is an (for us unacceptable) installation sequence for MA and VSE

That claims that VSE has to be installed prior to MA ???

How can you properly manage that especially for new computers (via ePO)???

We did some tests with brand new deployed windows 10 laptops, deployed MA and guess what VSE does NOT get installed, while the same article says:

I quote:

The VSE installer checks to ensure that MA or MA is installed first. 

If you  attempt to install VSE after MA, the install will fail. Instead, install VSE directly.

If we remove MA and install MA then the AV VSE does eventualy gets installed but it takes ages (almost an hour from the moment the setut starts).

It seems that the installation of VSE88P7 happens in 2 twice or in 2 steps (which tooks in total about 50 minutes to finish, the first one about 29 min and the second 23min (according to the start & end time inside 2 "vse8.8.0.core_install_<timestamp>.log" files))

Why SOOOOOO LOOOOOONG when we deploy it via the epo software deployment task using the VSE with imbedded P7 (VSE
While when we run it manually the setupVSE.exe (the one with the embedded Patch 7 'VSE880LMLRP7', which is the exact same one we imported into our repository) the installation process only takes a few minutes including updating the DAT files???)

Again how the F. can we properly deploy (without implementing all kind of additional checks and using different repository branches for the different MA versions) MA into our epo environment as we can't deploy it to our new windows 10 clients (I don't even know if the same counts for Win 7 or 8.x)

And once we've deployed VSE we have to install MA or you can run into many issues according the same SB10151 article (it sounds a bit like the 'chicken or the egg' story?)



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Re: Multiple issues with MA 5.2.333 & VSE8.8P7 & Windows 10

Performed a few additional tests with a new windows 10 client with MA installed (pushed via eposerver).

VSE DOES NOT get deployed with this agent (waited about 6 hours & performed several manual agent syncs triggered via the epo server and locally (via cmdagent.exe)).

Results test1:
- But using the VSE "setupVSE.exe" (VSE 8.8 P7) copied from our epo repository does get it installed within 3 minutes.

Results test2 (started again from the same new windows 10 client with MA installed):

- Installed the previous agent MA over the MA and BOOM the VSE gets deployed (but extremely SLOOOOOOOW as described before)



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