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JLDT
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Multiple actions in server task

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Hello,

I found the following thread which explains that actions will run separately.

https://community.mcafee.com/t5/ePolicy-Orchestrator-ePO/Multiple-Server-Task-Action-Items/m-p/59775...

But i have one additional question based on strange behavior we had last week.

We have a server task which run a query to identify devices which are not running latest McAfee Agent version. Then first action is to export to CSV file and send the list by email, and action #2 is to apply tag on these systems.

In order to make it works, we had to run the query again between action #1 and action #2, which is a bit weird. 

Do you have any idea if this is the standard behavior ? 

Thanks.

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rackroyd
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Message 2 of 5

Re: Multiple actions in server task

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Hi,

Yes, this is probably normal. The query output is being applied to the next sub-action (aka the email) but not carried over to the next one (the tagging).

Server tasks with multiple actions are sometimes a bit like a Pachinko machine.
If the behaviour is unexpected it's best to simplify by breaking them down into smaller discrete operations.

If in doubt, please open a support case with McAfee so the specifics can be checked out.

Hth





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rackroyd
McAfee Employee
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Message 2 of 5

Re: Multiple actions in server task

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Hi,

Yes, this is probably normal. The query output is being applied to the next sub-action (aka the email) but not carried over to the next one (the tagging).

Server tasks with multiple actions are sometimes a bit like a Pachinko machine.
If the behaviour is unexpected it's best to simplify by breaking them down into smaller discrete operations.

If in doubt, please open a support case with McAfee so the specifics can be checked out.

Hth





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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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JLDT
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Re: Multiple actions in server task

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Thanks for the quick feedback.
I was opening the SR but due to criticity and impact, i've been redirected to the community 😉

Have a good day !
rackroyd
McAfee Employee
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Message 4 of 5

Re: Multiple actions in server task

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Fair enough - there is no harm in doing both !

 

Kind Regards





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JLDT
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Message 5 of 5

Re: Multiple actions in server task

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SR Opened.
Confirmed by TSE.

"Yes this is unfortunately normal behaviour. In your community post thread you were advised to break the tasks down into smaller pieces. This is a very good strategy."
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