Multiple actions in server task

[JLDT]

Hello,

I found the following thread which explains that actions will run separately.

https://community.mcafee.com/t5/ePolicy-Orchestrator-ePO/Multiple-Server-Task-Action-Items/m-p/59775...

But i have one additional question based on strange behavior we had last week.

We have a server task which run a query to identify devices which are not running latest McAfee Agent version. Then first action is to export to CSV file and send the list by email, and action #2 is to apply tag on these systems.

In order to make it works, we had to run the query again between action #1 and action #2, which is a bit weird. 

Do you have any idea if this is the standard behavior ? 

Thanks.

[rackroyd · Accepted solution]

Hi,

Yes, this is probably normal. The query output is being applied to the next sub-action (aka the email) but not carried over to the next one (the tagging).

Server tasks with multiple actions are sometimes a bit like a Pachinko machine.
If the behaviour is unexpected it's best to simplify by breaking them down into smaller discrete operations.

If in doubt, please open a support case with McAfee so the specifics can be checked out.

Hth

[JLDT]

Thanks for the quick feedback.
I was opening the SR but due to criticity and impact, i've been redirected to the community 😉

Have a good day !

[rackroyd]

Fair enough - there is no harm in doing both !

Kind Regards

[JLDT]

SR Opened.
Confirmed by TSE.

"Yes this is unfortunately normal behaviour. In your community post thread you were advised to break the tasks down into smaller pieces. This is a very good strategy."