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Mcafee license issue version 5.10

Can l use the license of epo 5.3 version for upgrade to 5.10 version?

4 Replies
rackroyd
McAfee Employee
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Message 2 of 5

Re: Mcafee license issue version 5.10

That should be fine.

You can always check your ePO license from your ePO downloads page after logging in at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html

 

Hth





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Re: Mcafee license issue version 5.10

Sir Thanks have you a practice about this issue?
Beacuse l have not grant number yet.
but our company uses Epo server 5.3 version but l want to upgrade to 5.10 with the same license
Hawkmoon
McAfee Employee
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Message 4 of 5

Re: Mcafee license issue version 5.10

Hi Tabriz_Asadzade,
Your current ePO installation will have its LIC key stored in the database.

If you have an SQL admin (DBO or DBA) ask them to review the table named: EPOServerInfo

In here there will be a column named: ePOLicense

The below is a query from an ePO 5.10 installtion and dB:
SELECT [ePOLicense]
FROM [ePO_<Your servers name>].[dbo].[EPOsServerInfo]

 

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rackroyd
McAfee Employee
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Message 5 of 5

Re: Mcafee license issue version 5.10

Hi,

As mentioned it should be fine, but please do follow up with our customer services team to get your grant number sorted. You may need this is you intend to download other software.

Hth,





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