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bigneo7
Level 7
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Message 1 of 5

McAfee ePO upgrade

Hi All,

I have mcafee epo 5.3.0

I want migrate to MVISION but its require version 5.3.1 or later. So how to upgrade from 5.3.0 to 5.3.1?

I tried to install 5.3.1 on top of current version but fail.

Any idea?

 

Thank you in advance

4 Replies
cdinet
McAfee Employee
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Message 2 of 5

Re: McAfee ePO upgrade

 

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vivs
McAfee Employee
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Message 3 of 5

Re: McAfee ePO upgrade

Hello @bigneo7 

@cdinet It seems something is wrong your response is not visible here too.

Thanks for your post.

I would like to inform you that please take a backup of the ePO Server and ePO Database with the help of the below KB article:

https://kc.mcafee.com/corporate/index?page=content&id=KB66616

Please do refer the below KB article for ePolicy Orchestrator installation and update checklist for known issues:

https://kc.mcafee.com/corporate/index?page=content&id=KB71825

Also install the JRE version with the help of the below KB article:

https://kc.mcafee.com/corporate/index?page=content&id=KB89799

Once done please run in the installer for upgrade.

I would like to inform you that please do not run the installer without having proper backups.

If something goes wrong while running the ePO upgrade without having the backups in that case we can not do anything and you have to install it from the scratch and will have to do all the configurations again., Also the ePO 5.3.x versions are end of life and support.

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cdinet
McAfee Employee
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Message 4 of 5

Re: McAfee ePO upgrade

Not sure why my responses aren't going through - hopefully this one will.  The install logs can be located at %temp%\mcafeelogs location to see why the install failed.  

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Hawkmoon
McAfee Employee
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Message 5 of 5

Re: McAfee ePO upgrade

Morning,

Oh yeah not noticed that , fyi:

We can see this one!
😉

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