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McAfee ePO Smart Install

Hi All,

 

When I try to install agent through Smart Install in client machine the was an error. Please refer to attachment. Before this I install in another machine and there was no error.

Please help

 

Thanks

3 Replies
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McAfee Employee
McAfee Employee
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Message 2 of 4

Re: McAfee ePO Smart Install

Hello @bigneo7 

Thanks for your post.

I would suggest to check the logs:

It should be available at %Temp% McAfee Logs.

 

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McAfee Employee
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Message 3 of 4

Re: McAfee ePO Smart Install

Can that client reach the epo server?  It looks like it isn't getting there.

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McAfee Employee
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Message 4 of 4

Re: McAfee ePO Smart Install

Hi,

Good morning,

It should be able to connect to ePO/AH server  and should download Agent files.

Tried to reproduce on my machine. The sample log looks like

Log location: C:\Users\CLOUDA~1\AppData\Local\Temp\McAfeeLogs. file name: McAfeeSmartInstall_2020.08.27.20.17.25

Thu Aug 27 20:17:28 2020 I Trying to download install file using repository IP http://xxxxx:xx
Thu Aug 27 20:17:28 2020 I Downloading install file from http://10.45.120.100:90/Software/Current/EPOAGENT3000/Install/0409/FrameworkInstall.zip
Thu Aug 27 20:17:28 2020 I Fresh file will be downloaded at: C:\Users\CLOUDA~1\AppData\Local\Temp\McAfeeSmartInstall\FrameworkInstall.zip
Thu Aug 27 20:17:28 2020 D curl Trying xxxxxxx
Thu Aug 27 20:17:28 2020 D curl TCP_NODELAY set
Thu Aug 27 20:17:28 2020 D curl Connected to xxxxxxxxxxxx
Thu Aug 27 20:17:28 2020 D curl GET /Software/Current/EPOAGENT3000/Install/0409/FrameworkInstall.zip HTTP/1.1daHost: 10.45.120.100:90daAccept: */*dad
Thu Aug 27 20:17:29 2020 D curl HTTP/1.1 200 OKd
Thu Aug 27 20:17:29 2020 D curl Date: Fri, 28 Aug 2020 02:17:28 GMTd
Thu Aug 27 20:17:29 2020 D curl Server: Apached
Thu Aug 27 20:17:29 2020 D curl Content-Length: 20611465d
Thu Aug 27 20:17:29 2020 D curl Content-Type: application/octet-streamd
Thu Aug 27 20:17:29 2020 D curl d

Thu Aug 27 20:17:30 2020 I Downloaded install file Successfully

 

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