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ptrainor
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Message 1 of 6

McAfee ePO 5.11 Deprovision Agent Task

1.  Can anyone tell me what the "Deprovision Agent" action is under <System Tree><Actions><Agent><Deprovision Agent>?  I cannot find anything that describes the action and just need to understand what this does. 

2. Is there a document that covers this description because I cannot find that eitehr?

3. What I was trying to figure out is this an option for removing the McAfee Agent from an asset or is the only methods for removing the agent is to go to <Actions><Directory Management><Delete> or running the command frminst.exe /forceuninstall to remove the agent.

What I am trying to test is the agent communication on 8081 somehow interfering with the operation of a specific piece of software that also communicates on 8081 which interrupts its operation failing an internal operation.  The vendor seems to think this is a known issue though I have never seen the agent create this type of issue.  ENS yes but that can be mitigated via exceptions.

Thank you!!!

5 Replies
cdinet
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Message 2 of 6

Re: McAfee ePO 5.11 Deprovision Agent Task

Can you clarify what version of epo you are running?  There is no 5.11 version and in my 5.10, I don't have deprovision agent option.

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cdinet
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Message 3 of 6

Re: McAfee ePO 5.11 Deprovision Agent Task

Either way, deprovisioning doesn't remove the agent - that is typically associated with vdi mode.  You would need to remove agent manually.  Otherwise rather than removing agent, you can test by disabling self protection and stop all 3 agent services so it is not listening on that port.

You can also avoid the conflict completely by going to server settings, ports, and reset the agent wakeup port to something other than 8081.

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ptrainor
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Message 4 of 6

Re: McAfee ePO 5.11 Deprovision Agent Task

You are correct in that the version is 5.10 ( it appears I got a bit happy with the number 1).  I did think of just going back to change the port to something other than 8081 but didn't know if changing it for just one application on one machine was justification enough to change the port until it was verified that port 8018 was the culprit.  I can go down that road when needed.  Is there a recommended alternative port that McAfee suggests when default ports cannot be used?

Thanks for the support and suggestions.

cdinet
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Message 5 of 6

Re: McAfee ePO 5.11 Deprovision Agent Task

Port 8081 is a pretty easy port to change that has much less impact than changing any others.  We don't have a recommended one, just something that wouldn't normally be in use.  8089, for example, might be one that is not very likely to be in use.

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aguevara
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Message 6 of 6

Re: McAfee ePO 5.11 Deprovision Agent Task

To answer your initial question, indeed the "Deprovision Agent" option is something to be used with Mcafee Agents installed on VDI systems and that particular option exist on later versions of the agent, for instance this is my ePO with the agent extension 5.6.6

 

Deprovision.png

A full explanation of how VDI works is on the Registered article below:

https://kc.mcafee.com/corporate/index?page=content&id=KB88533

 

 

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