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McAfee DAT Reputation not installing to clients.

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running the following McAfee Software

ePO 5.1.1 (Build 357)

HIP v8.0

Agent v4.8.0.887

PA v6.2.0.247

DLP v9.3.400.60

RSD v4.7.2.130

VSE+ASE v 8.8.0.1247 patch 4

DAT Reputation 4.6

I work on a closed network (no internet access) and manually download all Updates, Patches, & Hotfixes.

I have two servers that are not installing the DAT Reputation.

Is there a manual way to install the DAT Reputation without using ePO to push it to clients?


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Message 13 of 19

Re: McAfee DAT Reputation not installing to clients.

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Hi James.

the dat reputation executable package is packaged as part of the dat file.

Trust me, I was part of the beta for dat reputation, it needs connectivity and is pretty picky about it. Dat reputation just defaults to accept the dat file if no check is available.

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18 Replies
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Re: McAfee DAT Reputation not installing to clients.

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Moved to ePO for better handling.

---

Peter

Moderator

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Re: McAfee DAT Reputation not installing to clients.

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Still waiting for some input from anyone in the forums on this as it has not been answered.

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Re: McAfee DAT Reputation not installing to clients.

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OMG, you waited 6 months?

Don't you have a grant number for access to the service support portal?

I can't help I'm afraid as I'm a consumer product user.

Maybe you can find an answer here anyway - try the search.

Portal

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Re: McAfee DAT Reputation not installing to clients.

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1. I'm just reviving the thread as I've seen that the issue still exist in ePO 5.3.1

2. No grant number for service support.

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Re: McAfee DAT Reputation not installing to clients.

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OK, too bad.   Hopefully someone will spot this now it's top of the heap once more.

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Re: McAfee DAT Reputation not installing to clients.

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Mate I have pinged Richard

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Re: McAfee DAT Reputation not installing to clients.

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Thanks.

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Re: McAfee DAT Reputation not installing to clients.

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Hi

Sorry to hear its taken 6 months for someone to pick this one up.

The DAT Reputation Implementation guide is available here.  This guide was originally written for users who wished to implement the safety pulse features during the elective download period, but all the information is still valid.

Regards

Rich

Certified McAfee Product Specialist - ePO

McAfee Volunteer Moderator

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Re: McAfee DAT Reputation not installing to clients.

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Rich,

     I've went through the DAT Reputation Implementation guide before.  What is not explained in the guide, or any reference material that I can find in the McAfee Communities, is how to trouble shoot clients that are not receiving the DAT REP configuration.

Simply put I have three servers that are not receiving the setting.

I've manually installed DAT Repudiation and verified that it is in installed in "%programfiles(x86)%\ Common Files\McAfee\DATReputation".

I've manually added the appropriate registry key entries and the results are all the same.

The three servers in question still show no DAT REP installed.

I've confirmed this by duplicating the default DAT Adoption query and modifying the new query to included Product Version McAfee DAT Repudiation Service.

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