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McAfee Agent hot fix - how do i know its installed?

I downloaded hot fix 1174804 to the server I have ePO on and tried manually installing it using the FramePkg_upd.exe. It looks like it installed successfully but I can't find anywhere/anything that shows McAfee Agent is now version 5.0.4.449. My Software Manager shows my Agent at 5.0.4.283. How do I know the install really did anything? It said it was successful.

6 Replies

Re: McAfee Agent hot fix - how do i know its installed?

hello bonniebeth

The easy way is to see in About, right click on the shield of mcafee, you choose about and there it tells you that version of agent you have installed, although in the EPO another appears, but that is already subject of sending events

Re: McAfee Agent hot fix - how do i know its installed?

On that server there is no McAfee Agent shield just a VirusScan shield. On my PC it still shows the old version number but it's possible the Agent just hasn't synced yet.

1tguy
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Message 4 of 7

Re: McAfee Agent hot fix - how do i know its installed?

The McAfee Shield not showing is pretty common and can be forced to show by running - "C:\Program Files (x86)\McAfee\Common Framework\"cmdagent.exe /s

Make sure to run that in an admin CMD and it will bring up the Agent Monitor which will populate the Agent icon in the tray. You can also run the UdaterUI.exe in that same file path.

Re: McAfee Agent hot fix - how do i know its installed?

hello

You have problems, the shield should be red mcafee, if not, you can reinstall the agent that appears in the EPO, and then do the uninstall process via command line, and clean the computer do the installation of the agent, You can use VTM or MCPR even the PREINSTALL

catdaddy
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Re: McAfee Agent hot fix - how do i know its installed?

Moving from  Service and Support to ePolicy Orchestrator (ePO > Discussions

Cliff
McAfee Volunteer

Re: McAfee Agent hot fix - how do i know its installed?

Sometimes the process you mentioned   works , but if restarting the computer does not complete the mcafee shield, if it is necessary to do a clean reinstallation, or do you know how to leave it stable? If you know, please tell me how you do it, that mistake I have in several teams.

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