Hello,
we recently noticed agent communication problems on most of our epos.
agent 5.0.6.220
product installed : Endpoint Security for Linux 10.2.3
epo ver: 5.3.2
on ePO, the last agent communication indicates 28/10/2018. while checking on one of the affected servers, we noticed the following :
Can anyone help to troubleshoot this problem plz?
thanks,
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That version of the agent had some issues that were resolved in hotfixes. I would suggest upgrading to 5.5.1 to see if that resolves your issues. Make sure that version agent is supported on the Linux version you are installing it on. If it isn't, then you can open a ticket with McAfee to get the latest hotfix for the 5.0.6 agent. They are not on the download page at this time.
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Yes, that is the one I would recommend.
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I suggest to open case with support.
That version of the agent had some issues that were resolved in hotfixes. I would suggest upgrading to 5.5.1 to see if that resolves your issues. Make sure that version agent is supported on the Linux version you are installing it on. If it isn't, then you can open a ticket with McAfee to get the latest hotfix for the 5.0.6 agent. They are not on the download page at this time.
Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
hi cdinet,
thanks for the reply.
which latest hotfix for mcafee agent 5.0.6 should be used to resolve this issue? is it the version 5.0.6.491??
thanks,
Yes, that is the one I would recommend.
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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
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