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ISmith
Level 10
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Message 21 of 22
‎06-20-2019 02:23 PM

Re: McAfee Agent 5.0.5.739 Application Error on shutdown

I might be able to pinpoint the network issue, but I can't imagine why a blip in the network would crash the updaterui.exe.

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cdinet
McAfee Employee
McAfee Employee
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Message 22 of 22
‎06-20-2019 02:47 PM

Re: McAfee Agent 5.0.5.739 Application Error on shutdown

I agree.  Please open a ticket.  Here is the data we would need.

1. procdump of process for when it crashes.  You would use procdump -ma -t updaterui.exe

2. Mer from system for same time frame as crash dump

3. screenshot of the error you are seeing

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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