Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 1

McAfee 8.7i Scriptscan and KB65382 not working

I have dug pretty deep and the posted fixes didnt work. My scripts still get scanned even with the url exclusion. I've been back and forth for three weeks with support on this. If I turn off scriptscan the problem goes away.

One thing I notice is that when I first load the page containing the scripted links, my first click on a scripted link runs great. Subsequent clicks on the same link run 5 to seven seconds before results are displayed. (the scripted links are dropdown menu's). If I remove the registry hack (KB65382), then the first click runs slow as well. This suggests that with the registry hack, the script is excluded the first time but that its running from cache or temporary internet files the second time. I'm guessing here but thats all I'm left with until Support returns my repeated calls. (1 week since the last contact and I'm calling daily).

I've submitted procmon captures, MER output to tech support. If I get a fix from them that works I'll post it here but I'm losing hope. If anyone has a fix. please respond.
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community