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Master repository on ePO 5.1 cannot pull update from McAfee

Hi,

I am getting "Failed to validate repository McAfeeHttp" when trying to pull update from McAfee.

Anyone faced a similar issue?

Thanks,

4 Replies
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Reliable Contributor
Reliable Contributor
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Message 2 of 5

Re: Master repository on ePO 5.1 cannot pull update from McAfee

,

Are you behind a Proxy? Tried to switch to McAfeeFTP to see if it's working?

Att,
Vandrey Trindade
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Re: Master repository on ePO 5.1 cannot pull update from McAfee

Hi ,

I am getting the same with McAfeeFTP and I am not behind any proxy.

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McAfee Employee
McAfee Employee
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Message 4 of 5

Re: Master repository on ePO 5.1 cannot pull update from McAfee

Please make sure that all the three ePO services are running.

EpoApsvr.log will provide some clue about failure.

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Re: Master repository on ePO 5.1 cannot pull update from McAfee

All ePO services are running and I am getting the below in ePOApsvr.log:

20150928100116    I    #03640    SITEMGR     DownloadSiteCatalogThreadProc: Download site catalog thread started

20150928100116    I    #03640    INETMGR     Starting download session for site McAfeeHttp.

20150928100117    I    #03640    NAINET      HTTP Session initialized

20150928100117    I    #03640    NAINET      Connecting to HTTP Server using Microsoft WinInet

20150928100117    I    #03640    NAINET      Trying to connect to Real Server update.nai.com using INTERNET_OPEN_TYPE_PRECONFIG

20150928100117    I    #03640    NAINET      Connected to Server: update.nai.com on Port: 80 using WinInet

20150928100117    I    #03640    INETMGR     Started download session 1 for site McAfeeHttp.

20150928100117    I    #03640    SITEMGR     CheckSiteStatus: Downloading file SiteStat.xml from site McAfeeHttp

20150928100117    I    #03640    INETMGR     Downloading file SiteStat.xml from session 1, LocalDir=C:\Windows\TEMP\nai7A42.tmp\00000001, RemoteDir=.

20150928100117    I    #03640    NAINET      Open URL: http://update.nai.com:80/Products/CommonUpdater/SiteStat.xml

20150928100117    I    #03640    NAINET      Trying to download using Microsoft WinInet library

20150928100117    I    #03640    NAINET      Connecting to Real Server update.nai.com using INTERNET_OPEN_TYPE_DIRECT

20150928100117    I    #03640    NAINET      No resume download needed, calling InternetOpenUrl

20150928100117    I    #03640    NAINET      Downloading a file of total size: 1, content-length: 1

20150928100117    I    #03640    NAINET      Downloaded 118 bytes this time

20150928100117    I    #03640    NAINET      Downloaded 0 bytes this time

20150928100117    I    #03640    INETMGR     Downloaded file SiteStat.xml successfully in session 1, size=118, SHA1 hash=71D4CDA82E25AD4FF344A92942EBD62AE920EC0D, SHA256 hash=CF5862FD8DBA0A69C1E6540AA5D64A98C4DD748124B5452B045B15F5404B8DFF.

20150928100117    I    #03640    INETMGR     Downloading file catalog.z from session 1, LocalDir=C:\Windows\TEMP\nai7A42.tmp\00000000, RemoteDir=.

20150928100117    I    #03640    NAINET      Open URL: http://update.nai.com:80/Products/CommonUpdater/catalog.z

20150928100117    I    #03640    NAINET      Trying to download using Microsoft WinInet library

20150928100117    I    #03640    NAINET      Connecting to Real Server update.nai.com using INTERNET_OPEN_TYPE_DIRECT

20150928100117    I    #03640    NAINET      No resume download needed, calling InternetOpenUrl

20150928100126    I    #03640    NAINET      Content Length is not available, no resumable download support

20150928100126    I    #03640    NAINET      Downloaded 13 bytes this time

20150928100126    I    #03640    NAINET      Downloaded 0 bytes this time

20150928100126    I    #03640    INETMGR     Downloaded file catalog.z successfully in session 1, size=13, SHA1 hash=1AE520CBBF7E14AF867232784194366B3D1C3F34, SHA256 hash=7B4F72A40BD21934680F085AFE8A30BF85ACFF1A8365AF43102025C4CCF52B73.

20150928100126    I    #03640    NAINET      HTTP Session closed

20150928100126    I    #03640    NAINET      ------------------------------------------------------------

20150928100126    I    #03640    INETMGR     Session 1 ended, result=1.

20150928100126    E    #03640    NAISIGN     Invalid file header

20150928100126    i    #03640    SITEMGR     VerifyCatalogSignature: Catalog file C:\Windows\TEMP\nai7A42.tmp\00000000\catalog.z is not signed

20150928100126    E    #03640    SITEMGR     Error 0xfffffddf verifying catalog file

20150928100126    I    #03640    SITEMGR     DownloadSiteCatalogThreadProc: Download site catalog thread ended

20150928100126    x    #03640    SITEMGR     SiteMgr main control final release...

20150928100126    I    #03640    SITEMGR     Database Shutdown: Starting.

20150928100126    I    #03640    SITEMGR     Database Shutdown: Succeeded.

20150928100126    I    #03640    INETMGR     Database Shutdown: Starting.

20150928100126    I    #03640    INETMGR     Database Shutdown: Succeeded.

20150928100126    I    #03640    SITEMGRW    Database Shutdown: Starting.

20150928100126    I    #03640    SITEMGRW    Database Shutdown: Succeeded.

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