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User48634474
Level 7
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Message 1 of 3
‎09-15-2019 12:44 PM

Master Repository update failed

Master Repository update failed, error message show as below : "Master Repository Update failed" events received Inbox x mcafee.marsamalaz@kempinski.com 22:35 (6 minutes ago) to itsupport.marsamalaz ePolicy Orchestrator Notification Response Name: Master Repository Update failed Event Type Name: Server Description: Sends an e-mail notification when "Master Repository Update failed" events are received. Event Description: Master Repository Update failed Source Computers: McAfeeHttp
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AdithyanT
McAfee Employee
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Message 2 of 3
‎09-15-2019 12:54 PM

Re: Master Repository update failed

Hi @User48634474 

Thanks for posting here. Based on your topic, I presume your Master repository is failing to update itself and you have received a notification on the same. Since it is a fail from McAfeeHTTP, I would like to confirm that there is no issue from your Network when the server tries to reach our update Server.

May I know what you see when you try to access "update.nai.com/Products/CommonUpdater" from the ePO Server's browser?

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Thanks and regards,
Adithyan T
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cdinet
McAfee Employee
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Message 3 of 3
‎09-16-2019 05:08 AM

Re: Master Repository update failed

What are the specific errors in the epoapsvr log (epo install dir\db\logs)? Does it fail consistently at different times of day?

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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