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MohdAfiq
Level 10
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Message 1 of 2

Master Repo failed update fails after finish install

Was trying to run the master repo after finishing installing for the first time. But hit below error

"

20211123180732 I #01940 NAINET Failed to download the URL /Products/CommonUpdater/SiteStat.xml using Wininet
20211123180732 I #01940 NAINET Trying to download using windows socket library
20211123180732 I #01940 NAINET Connecting to Real Server: update.nai.com on port: 80
20211123180733 E #01940 NAINET HTTPConnection.cpp(2224): Host update.nai.com refused the connection on port 80
20211123180733 I #01940 INETMGR Download file SiteStat.xml failed in session 1, nainet ret=10061.
20211123180733 I #01940 SITEMGR Failed to download SiteStat.xml from site McAfeeHttp, hr=-2147467259
20211123180733 E #01940 SITEMGR ViewSite.cpp(81): Download sitestat.xml failed, error -803
20211123180733 I #01940 NAINET HTTP Session closed"

1 Reply
cdinet
McAfee Employee
McAfee Employee
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Message 2 of 2

Re: Master Repo failed update fails after finish install

Are you using a proxy in your environment?  Can you get to this url in the browser?

http://update.nai.com/Products/CommonUpdater/SiteStat.xml

If so, what are the browser proxy settings set to?  If using a proxy, go into epo server settings, proxy, and configure the proxy there.  If your proxy requires authentication, add an account there that can be used for that purpose.

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