Linux wakeup port

[Former Member]

Has anyone else used the Linux agent (4.5.0.1470) with a non-standard wakeup port?  It seems the agent doesn't ever report that port back and it stays at 8081.  All wakeups from ePO then fail...

Andrew

[Former Member]

We're using 4.5.0.1470 with a non-standard port.  The port [incorrectly] shows up in ePO as 8081, but the wakeup call works fine.

[Former Member]

Unfortunately this is what happens when I send one (name and IP replaced):

11/11/10 5:13:15 PM	Starting agent wakeup for SERVER
11/11/10 5:13:15 PM	Waking up agent SERVER using DNS name
11/11/10 5:13:15 PM	Unknown error contacting agent
11/11/10 5:13:15 PM	Waking up agent SERVER using NetBIOS
11/11/10 5:13:15 PM	Unknown error contacting agent
11/11/10 5:13:15 PM	Waking up agent at IP address X.X.X.X
11/11/10 5:13:15 PM	Unknown error contacting agent
11/11/10 5:13:15 PM	Wakeup agent failed
11/11/10 5:14:33 PM	Expired

The DNS name of the server is resolvable as well...

Andrew

[Former Member]

Can you telnet from the ePO server to the agent over the wakeup port?  You should get back a blank screen or garbled text (anything but "Connect failed").  If not, it could be a firewall issue -- or the agent isn't really listening on the port that you think it is.

Else, I'd look for any sign in the agent log that it's receiving communication (default at /opt/McAfee/cma/scratch/etc/log).

[Former Member]

Yeah the ports are open but the wakeup is not being sent on the correct port...I'll be entering an SR for this.

Andrew