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ipere
Level 7
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Message 1 of 6

Issue with Threat Events

Good afternoon,

In the Threat Event's dashboard, there are some events that become from a workstation, which date is wrong. The event received time isn´t even closely that the event generated time.

5 Replies
tao
Reliable Contributor
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Message 2 of 6

Re: Issue with Threat Events

Double check the time on the workstation, it may be off.

If this information was helpful or has answered your question, please select Accept as Solution. This will assist other memebers
ipere
Level 7
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Message 3 of 6

Re: Issue with Threat Events

I checked the time of the workstation and its ok so itsn´t that

tao
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Message 4 of 6

Re: Issue with Threat Events

I forgot to include, check the Date ... Is the date/time stamp on the workstation's On-Access logs & Access Protection logs correct?  If that's correct, it may be a DB record issue.

If this information was helpful or has answered your question, please select Accept as Solution. This will assist other memebers
ipere
Level 7
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Message 5 of 6

Re: Issue with Threat Events

i´ve checked the data/time On-Access logs & Access Protection logs and its wrong. How should i proceed ?

tao
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Message 6 of 6

Re: Issue with Threat Events

If the workstation's date/time are correct; try reinstalling the agent.

If this information was helpful or has answered your question, please select Accept as Solution. This will assist other memebers
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