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ali2
Level 7
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Message 11 of 18

Re: How to kill stuck server purge task

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Hey bro please send sciprt

cdinet
McAfee Employee
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Message 12 of 18

Re: How to kill stuck server purge task

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Did you try stopping epo services first?  Not rebooting, but just stopping services.  You also have to let the application server service stop on its own, no matter how long it takes, otherwise it will re-queue.

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SJVAPCD
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Message 13 of 18

Re: How to kill stuck server purge task

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I'm running into a similar issue where the tomcat service does not stop after at least 15 minutes... Would you be able to provide me with the same information?

cdinet
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Message 14 of 18

Re: How to kill stuck server purge task

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sent

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ePAnzAdm
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Message 15 of 18

Re: How to kill stuck server purge task

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Can I also get a copy of this script? Running into the same issue with a stuck task, I've been able to leave tomcat7 for hours in a 'stopping' state but it never finishes gracefully shutting down.

cdinet
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Message 16 of 18

Re: How to kill stuck server purge task

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See attached.  Please read instructions in the script.

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Re: How to kill stuck server purge task

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I have the same issue, How do you run this FILE:  Disable_ServerTask_and_Clear_from_Queue (1).sql

And what does it do ? Hoping for you fast response as we are facing stuck In progresss Server Task for almost 2 days now.

Siu
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Message 18 of 18

Re: How to kill stuck server purge task

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You would run this against the EPO Database. This will terminate and disable the server task. 

 

Note that there are often a reasons why the server tasks remains in progress state, such as DB Clean Up task is not working. So before running the query, be sure to fix what caused it. More info about db clean up task can be found in:

 

https://kc.mcafee.com/corporate/index?page=content&id=KB84114

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Siushan M.
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