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dev13
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Message 1 of 3

How to import users from old ePO to new ePO ?

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I have numerous users in old ePO (5.9) which I wouold like to migrate to new ePO (5.10) but there doesn't seem to be a way to import them like other configurations such as tags, permission sets etc.

Can someone please share an easier way to do this if there is any ?

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NagendraPrabu
McAfee Employee
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Re: How to import users from old ePO to new ePO ?

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Hi @dev13 ,

Greetings!

If you are migrating policies, you can follow the below article 

https://kc.mcafee.com/corporate/index?page=content&id=KB88822 

If you are transferring systems, it is documented in below KB

https://kc.mcafee.com/corporate/index?page=content&id=KB79283

If I understand you right, you are trying to move console login users from one ePO to another. For security reasons, we cannot migrate users from one ePO to another. You have to recreate it.

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NagendraPrabu
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: How to import users from old ePO to new ePO ?

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Hi @dev13 ,

Greetings!

If you are migrating policies, you can follow the below article 

https://kc.mcafee.com/corporate/index?page=content&id=KB88822 

If you are transferring systems, it is documented in below KB

https://kc.mcafee.com/corporate/index?page=content&id=KB79283

If I understand you right, you are trying to move console login users from one ePO to another. For security reasons, we cannot migrate users from one ePO to another. You have to recreate it.

Was my reply helpful?

If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a Solution" if this reply resolves your query!

View solution in original post

Hem
McAfee Employee
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Re: How to import users from old ePO to new ePO ?

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I don't think, we have option to import/export users. Please submit IDEA.

https://kc.mcafee.com/corporate/index?page=content&id=KB60021

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