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Having difficulties deploying VSE 8.7i via ePO 4.0

Hi all, I'm trying to deploy VSE 8.7 to a test system via ePO, but I can't seem to be able to do it.

The test system has successfully received the McAfee Agent and now appears in my ePO database.

However, when i try use Client Task Builder to deploy VSE, the weird thing is that VSE 8.7i is not listed under the dropdown list of my Products and Components! See screen capture for more info :

http://img35.imageshack.us/my.php?image=capturedza.jpg

I used the Help Portal and the info I found is this :
"Next to Products to deploy, select the desired product from the first drop-down list.

The products listed are those for which you have already checked in a package file to the master repository. If you do not see the product you want to deploy listed here, you must first check in that product’s package file."

So what does it mean when it says to check my package file?

Things I have done so far:
Installed VSE 8.7 and Enterprise Reports inside Extensions - Under Managed Products, VSE 8.7 is listed as installed.

I can verify that I have downloaded VSE 8.7.0 Language pack and its listed as a package in my Master Repository.

Hope someone can help enlighten me on how to deploy my software. Thanks!
11 Replies
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RE: Having difficulties deploying VSE 8.7i via ePO 4.0

First, you should be using McAfee Agent 4.0. It's much more stable and reliable.
Second, it apears that you either don't have the extension checked in or the VSE package.

Both should be checked in.

Joe
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RE: Having difficulties deploying VSE 8.7i via ePO 4.0

I check in package of the McAfee Agent 4.0 and i can see that its inside my software list.

However, whenever i try to deploy this updated 4.0 Agent to my clients, nothing happens. My clients still reflected ver 3.6 agents while the ePO claims that the process has been completed... I selected force installation over existing version. So I don't know why my agents are not updated...

Any idea?
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Message 4 of 12

RE: Having difficulties deploying VSE 8.7i via ePO 4.0

Did you check in both the software and the extension ?
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RE: Having difficulties deploying VSE 8.7i via ePO 4.0

McAfee Agent 4.0 don't have extensions right? I manage to load the VirusScan 8.7. But not Agent 4.0. What is the correct file i'm suppose to load into it?
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Message 6 of 12

RE: Having difficulties deploying VSE 8.7i via ePO 4.0

every product must have an extension, cant remember if MA 4 is built into ePO 4.0 when it ships, but you can check under configuration - Extensions, see if McAfee Agent is listed there. The extension is usually in the same zip as the software.
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RE: Having difficulties deploying VSE 8.7i via ePO 4.0



Ok. I checked and there isn't any McAfee extension in my ePO. So i downloaded the agent zip file from NAI website (MA400P2Win.zip).

When i point ePO to this file, it simply refuses to accept the file, saying "Unable to install extension. The uploaded file was either corrupt or not of the proper format"...

Any idea why?
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RE: Having difficulties deploying VSE 8.7i via ePO 4.0

I got the McAfee Agent file directly thru NAI website; under the My Products - Downloads page. I submitted my Grant Number and downloaded the file from there. So the file can't be wrong, can it? I used the .zip file and directly apply it into the extensions page as advised. i didn't unzip it. Even if i did, i couldn't find any .zip files within the package of the Agent zipped file. Pls advise... Thanks!
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RE: Having difficulties deploying VSE 8.7i via ePO 4.0




Try download the file "EPOAGENTMETA.zip" under the agent donwload page. Then check in this extension file.
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RE: Having difficulties deploying VSE 8.7i via ePO 4.0



Hi Kelvin, can you advise on the link where to locate this file? I can't find it anywhere from my downloads. I'm not sure where this agent download page is at...
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