Fatal Error while installing McAfee Agent 5.6.5

[vnaidu]

@AjaySundar @cdinet and team

Agent installation rolls back with fatal error and I have sent the logs to @Former Member 

[Former Member]

Hello @vnaidu 

Thanks for your post.

Please try installing 5.7.x and see whether that is getting installed or not.

Do try to accessing the registry key which is pointing in the error and see whether you are able to access it or not.

also if possible please provide the logs (DM) me, do not post here.

If having same issue,I would recommend you to open a Service Request with support Team.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

[vnaidu]

@Former Member 

We have not validated the MA 5.7 and hence we do not have the option to go for it. But we tried the earlier versions to see the same error. 

I have Sent you a private message with the logs for your review.

Thank you very much,

[Hawkmoon]

Question:
Is the matter reported here (in this thread) the same matter reported in the thread below?

McAfee Agent installation rolls back with 1603