Failed upgradation via ePO - ENS 10.7.0.1285

[mukesh13m]

Hi Team, 

I am getting below error when i was upgrading the ENS 10.7.0.1285 on the windows servers 2012 r2 and my few servers are upgraded successfully but few servers getting failed error as you can refer below. Could you please help me to, how I can resolve this issue. 

scheduler	2020-05-31 16:10:03	Info	The task Install ENS Platform 10.7.0.1285 - Windows has failed
scheduler	2020-05-31 16:10:03	Info	Next time(local) of task Install ENS Platform 10.7.0.1285 - Windows: 2020-05-31 17:10:00

[rackroyd]

Hi,

You would need to look at the local MA (McAfee Agent) task logs and any local ENS installer logs to get further details about the possible reasons for failure.

It might be better to ask under the ENS community channel or perhaps better still open a McAfee support call under the circumstances.

[cdinet]

This will show you how to troubleshoot this and what logs to look at.

https://community.mcafee.com/t5/ePolicy-Orchestrator/HOW-TO-TROUBLESHOOT-CLIENT-UPDATE-DEPLOYMENT-FA...