Failed to send email Alerts to Office 365

[bperez]

Hi,

We need to send alerts to Office 365, but it need to send via TLS, and i dont see any options to send email via TLS

Nombre del servidor SMTP:
Puerto del servidor SMTP:
Autenticación:	No autenticar Autenticar Nombre de usuario: username Establecer contraseña:

Regards!

Bernardo.

[ulyses31]

Hi Bernardo, as far as I know (I tested it some months ago) ePO doesn't support TLS for email notifications

[bperez]

It's a big issue, since the cloud mail services like exchange, google, etc, needs to send via TLS. And an increasing number of customers are migrating to the cloud.

Regards!

Bernardo.

[rackroyd]

You can log a PER (Product Enhancement Request) to bring such things to the attention of the right people.

For the necessary process, please see: KB60021 - How to submit a Product Enhancement Request (PER)

[bperez]

Thanks Rackroyd but all my PER´s submitted never has been updated his status of received... i think was never revised.

Regards!

[bperez · Accepted solution]

The alerts is working now, following that Technet article:  How to Allow a Multi-function Device or Application to Send E-mail through Office 365 Using SMTP: Ex...

Regards

[tonyb99]

Which of the three methods in the Article did you use bperez?

[bperez]

Hi Tony,

I use the first option: SMTP Relay