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Failed to acess Database Information

I am installing epo(EPO510_2428_18_LR4)

But the SQL Connection failed.

Can you please help me?epo error.PNG

 

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McAfee Employee
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Re: Failed to acess Database Information

Make sure that TCP/IP is enabled in SQL configuration manager. Also, please make note of Port number. We need to put same Port value in ePO installer.

Is it SQL express/full version? If you are using SA account then make sure that you have Mix mode enabled in SQL.

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McAfee Employee
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Re: Failed to acess Database Information

Check out https://kc.mcafee.com/corporate/index?page=content&id=KB90874.  This might apply since your sql server is on same system as epo.  You can download IISCrypto, run it and choose best practices, then reboot and it should install ok then.  However, make sure you update sql with any hotfixes required to use tls 1.2, as once install is complete, epo will try to use tls 1.2 to connect to the database.  

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