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Failed logon for user "epo" from IP Address: 192.x.x.x due to user auto-creation failure


I have this problem. I can not communication  to my server epo with managemente NSM of my IPS.

I created the user as he wants tre administration guide but the following error:

Failed logon for user "epo" from IP Address: 192.x.x.x due to user auto-creation failure. but the user "epo" does not exist (look at the attach).

What I mean is that the two mangaments (MBR) are using different login usernames.   

As you can see in the attached file what I expect is that the two usernames login must be ok for bot the primary and the secondary management but this is not so and I tell you why.

Thanks for everything

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