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Extension Installation Error when adding Application Control 8.2 extension

We currently operate ePO 5.9.1 and application control 8.1. Within ePO, we have tried by method of Software Manager and via manual extension install method to update the extension to application control 8.2 and it comes up with Extension Installation Error. Unable to install extension.java.sql.SQLEXCEPTION: the index 'IX_SCOR_BINARY_REPUTATION_GTI_TTL_EXPIRY_UTC' is dependent on column 'SHA1'. We cannot proceed with application control 8.2 upgrade of extension. Orion log have the same level of error information. Any ideas other than raising the issue with McAfee Support? Have you seen this before?
4 Replies
Hem
McAfee Employee
McAfee Employee
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Message 2 of 5

Re: Extension Installation Error when adding Application Control 8.2 extension

I suggest to post this to Application control group.

Re: Extension Installation Error when adding Application Control 8.2 extension

Thank you, I will post into the appropriate forum.

cdinet
McAfee Employee
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Message 4 of 5

Re: Extension Installation Error when adding Application Control 8.2 extension

I have not seen that error - please open a ticket with McAfee with the solidcore team.  Normally extension install failures start with epo, but this is referencing an index on one of their tables, which they write, so it should go to the solidcore team.

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Re: Extension Installation Error when adding Application Control 8.2 extension

Good advice, Thank you

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