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cheetah
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Message 1 of 3

Extension Checkin Error

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Nach einer Migration auf ePO 5.10 bekomme ich beim Checkin der Agent Extension folgende Anzeige/Fehler.

12/11/19 11:40:41 AM

Started: Check In Components

12/11/19 11:40:42 AM

Die folgende Komponente wird heruntergeladen:

12/11/19 11:40:42 AM

McAfee Agent Extension (5.6.3 RTW) (Typ: EXTENSION) – Dateiname=EPOAGENTMETA_25227.zip

12/11/19 11:40:42 AM

Die Datei C:\PROGRA~2\McAfee\EPOLIC~1\DB\SoftwareManager\3241\5.6\EPOAGENTMETA_25227.zip wird heruntergeladen.

12/11/19 11:40:44 AM

Die Datei C:\PROGRA~2\McAfee\EPOLIC~1\DB\SoftwareManager\3241\5.6\EPOAGENTMETA_25227.zip wurde erfolgreich heruntergeladen.

12/11/19 11:40:44 AM

Die Erweiterung 'McAfee Agent Extension (5.6.3 RTW)' wird eingecheckt.

12/11/19 11:40:49 AM

Der folgende Befehl ist fehlgeschlagen: The following error occurred while executing this line: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOAGENTMETA\5.6.3.107\install.xml:192: The following error occurred while executing this line: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOAGENTMETA\5.6.3.107\install.xml:59: com.mcafee.epo.core.EpoValidateException: java.sql.SQLException: Ein Sortierungskonflikt zwischen "Latin1_General_CI_AS" und "SQL_Latin1_General_CP1_CI_AS" im equal to-Vorgang kann nicht aufgelöst werden..

12/11/19 11:40:49 AM

Das Einchecken der Erweiterung 'McAfee Agent Extension (5.6.3 RTW)' ist fehlgeschlagen.

12/11/19 11:40:49 AM

Completed: Check In Components (Das Einchecken der Komponenten ist fehlgeschlagen.)

 

Ist hier was bekannt, wieso die SQL Sortierung nach einer Migration nicht mehr die selbe ist?

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Hem
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Message 3 of 3

Re: Extension Checkin Error

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Make sure that we are using support SQL collation as per  KB#: 

 

https://kc.mcafee.com/corporate/index?page=content&id=KB73717

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LKS
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Message 2 of 3

Re: Extension Checkin Error

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This is happening because of the SQL Server collation does not match the ePO database collation. Collations are used to determine sorting and comparisons of character strings. Could you please show us a screenshot of EPO Database collation, SQL server collation and EPO_Events collation type.

Connect your EPO database via Management studio-->right click on EPO database/EPO_events database and goto properties-->check under General.

Same like right on SQL server instance-->properties-->General. Make a note of the collation type and let us. All the three should be on same collation type.

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Hem
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Message 3 of 3

Re: Extension Checkin Error

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Make sure that we are using support SQL collation as per  KB#: 

 

https://kc.mcafee.com/corporate/index?page=content&id=KB73717

View solution in original post

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