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CALCOTEM
Level 7
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Message 1 of 3

Error loading Rogue System Detection

I am trying to load RSD in epo 501.  I am getting this error.

Command Failed: java.sql.SQLException: There is already an object named 'RSDConfiguration' in the database..

I cannot find any object in the epo database that has the word rsdconfiguration so i can remove it to complete the install.

there is also no extension in C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed for RSD.

Thanks,

2 Replies
rackroyd
McAfee Employee
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Message 2 of 3

Re: Error loading Rogue System Detection

There is not much to go on there, but perhaps it is possible that RSD was there before but was not cleanly removed so remnants are still in the database.

Do also make sure you are using the 4.7.1.120 RSD extension though, this is the minimum version for ePO 5.x

If this really was a failed prior removal of the RSD component you'd best to open a McAfee support call for advice to see if it can be recovered or not.





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zeb
Level 7
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Message 3 of 3

Re: Error loading Rogue System Detection

Just an idea, if anyone comes to this post again: https://kc.mcafee.com/corporate/index?page=content&id=KB69416

Might work.

We are trying this now and waiting for Support to come back to us.

Regards,

Zeb

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