cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ciaranb
Level 7
Report Inappropriate Content
Message 1 of 1

Error Installing Extension

I had an issue with an extension

Name:   VIRUSCAN8800
  Version:   8.8.0.448

It didn't seem to work after an upgrade to ePO 5.3.2, all hotfixes applied.

So I uninstalled the extension but now I cannot seem to reinstall it or any other carnation of it from the software manager

Name:VirusScan Enterprise 8.8
Version:8.8.0.511

Just fails with the below

"Unable to install extension. java.sql.SQLException: Cannot drop the view 'EPOProdPropsView_VIRUSCAN', because it does not exist or you do not have permission.'"

Anyone know of a reason for this, or how it can be resolved?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community